About the company
The Russian National Tourist Office was founded in 1997, and today has offices in the UK, both in London and Edinburgh, and also representative offices in Russia: Moscow, Saint-Petersburg and Yekaterinburg.
The Russian National Tourist Office is the leading tour operator in the UK for outgoing tourism and business tourism to Russia for individuals, groups and business travellers.
We specialize in the following services:
All types of Russian visas (including full service Business and Tourist visas)
International and Russian domestic tickets (IATA accredited agent, ATOL licensed)
Hotel reservations and serviced appartments in Russia (direct contacts and close partnership with chains of hotels in Russia)
Any other travel services in Russia and CIS
Translation Services (Express or standard service)
We have 20 people in our team. Nine of us have worked for the company for more than 6 years, so our knowledge of the products we offer is profound, and we guarantee 100% satisfaction on all our services.
Our offices are open every working day, Monday to Friday, from 9.00am to 6.00pm. You don't need an appointment to come and see us – just call in any time.
Responsible travel policy
Responsible Travel Policy
At Russian National Tourist Office our mission is client’s contentment. While we are primarily focused on Russian destination we are putting clients in a heart of everything we do whether we are dealing with individual requests or group packages. We aimed to provide in-depth knowledge and first-hand expertise and committed to exceed the highest expectations.
At RNTO, we aim to play a positive role in the communities where we operate and carefully manage the impact of our business socially, economically and environmentally. Providing a responsible trip to Russia is a vital part of our strategy. We are committed to the issues of diversity and creating a positive travel environment for our clients.
Charity support and activities
Our company and its employees are actively involved in a multitude of fundraising activities and support charities and other organisations. Together with charity organization “Da.Dobro” we support local charities and run several charity activities in Russia, Ukraine, Belarus, Kazakhstan, Armenia, Georgia, the United Kingdom and Finland such as:
1. “Mosvolonter". Resource Centre "Mosvolonter" was created with the support of the Moscow City Department of Culture in February 21, 2014. The main mission of centre is to promote and to develop volunteering in Moscow. Since 1 January 2016, Centre "Mosvolonter" has moved to the Office of Public Relations Committee of Moscow. Today "Mosvolonter" is main point of all volunteer initiatives in Moscow.
2. “Doroga v mir”. “Doroga v mir” has joined the family having children with various developmental disorders - autism, mental retardation, cerebral palsy, epilepsy, and other genetic disorders. We are committed to support human rights regardless of their age, diagnosis and condition, the rights for education, work, leisure, and simply life in society. Since 1997, social organization is focused on creation of help system, where people with disabilities and their families would have a worthy life present and future.
3. “Starost v radost”. Created in 2011, “Starost v radost” is charity Group aimed to support old people living in nursing houses and psycho-neurological hospitals. Activities of the Group covers more than 70 nursing homes and psycho-neurological hospitals in different regions of Russia
4. “Svoboda jizni”. This charity organization was created as association of foundations and charities with the main mission of supporting and providing assistance to social groups and creating social help programs.
5. “Biuro Dobrih Del”. The main mission of this charity fund is to make a significant contribution to improving the social conditions of children objectors and orphans in Russia, as well as to attract public attention to this issue.
6. “Zhizn kak chudo”. This charity fund was created in March, 2009. Since May 2010, fund is the part of “All Together” charity organization. Fund projects are aimed at helping children from poor families who are suffering from severe liver diseases.
7. Charity project “Young people for world without violence”. The purpose of the project is to draw attention to the nationalism, racism, anti-Semitism issues; to enhance cross-cultural communication and create an understanding that all people are equal irrespectively of where do they come from.
8. Greenpeace. Greenpeace was founded by a small group of activists in 1971. Today, they have a presence in more than 40 countries. While the size of the organisation may have changed, their commitment to defending the planet and promoting peace, to achieving positive change through action, and to realising a vision of a green and peaceful world is as strong as ever.
9. WWF. Launched on 23 November 1961, WWF-UK was the first National Organisation in the WWF network. Today they have offices in England, Scotland and Wales. Its registered charity - most of our income comes from voluntary sources, such as dedicated members, supporters and the business community
AT RNTO we are seriously concerned about environmental issues and an impact of our business. Together with “Dadobro”, we have huge plans of activities throught the year to promote protecting the environment in our office and in the places where our business operates: http://www.dadobro.com/
We always operate green laundry practices where possible. During the trip we actively encourage guests to re-use their towels if they are staying for a few days. We advise customers of local walking routes and cycle paths and public transport options, where suitable. Our suppliers and guides live locally and they encourage travellers to walk when possible. In addition to our classic tours to Russia, we offer special eco-tours such as “Green ring of Moscow”, “Bio-station clean forest”. For more information please contact our travel manager.
At RNTO, we aim to play a positive role in the communities where we operate and carefully manage the impact of our business socially. We are committed to the issues of diversity and creating a positive travel environment for our clients. As a part of any trip discussion, we always update every traveller on the current social and political situation in Russia and minimise the risks or any potential damages; advice guests of local walking routes and cycle paths and public transport options, where suitable. We offer a wide variety of cultural experiences (including language lessons and visiting organisations for children with learning and development issues), promoting a pride in the indigenous culture.
Providing economically responsible trip to Russia is a vital part of our strategy. We employ local guides and work with freelancers only, so all income retains within the country. All our tour guides are multi-language speakers and know local area really well. As a part of tour program and “Da.Dobro” projects we offer visits to local communities such as “The way to childhood world”, the organisation for children with learning and development issues where tourists have a chance to make a donation or give English lessons to children. We offer a wide variety of cultural experiences (including language lessons and visiting organisations for children with learning and development issues), promoting a pride in the indigenous culture.