Loading...
This website uses non-intrusive cookies to improve your user experience.
You can visit our cookie privacy page for more information.
London: 0207 985 1234 Edinburgh: 0131 661 78 93
Logo photo Saint-Petersburg river Logo photo Moscow Kremlin Logo photo Bolshoi in Moscow Logo photo tsarskoe selo Logo photo Kizhi Logo photo Petergof
twitter button for travellers to Russia   facebook

Testimonials

Home / Testimonials

We booked with the Russia National Tourist Office as we had heard good reports from other travellers. Russia really is a fantastically unique holiday destination and the people make you feel very welcome. Everything on the trip ran like clockwork, from the transfers to the drivers, and our guides were as entertaining as they were charming. The well planned excursions took care of the main sights allowing us time to explore and enjoy the city with its vibrant café culture, world class opera (don’t miss the Russian champagne) great restaurants and nightlife. A special thanks to Olga and the team at the RNTO for a truly first class holiday. We are already planning a return trip next summer. Adam and Will. June 2016.
Adam and Will
I am a little lost for words, after a wonderful week in Kazan. My brain shocked by too much cyrillic, lots of strange names and unfamiliar things, but it was a magnificent holiday, well worth the long journey. The Russians I met, and shared meals with, are such generous hearted, friendly, welcoming people/ I just wanted to say thanks to you and the team in London, as you all helped me navigate the Visa process and your web pages are full of helpful information. It might be another year before I can consider another journey, but let me say, that I would recommend people DO visit Russia, and I will recommend your agency as the place to begin. Thanks, and best wishes. Richard M.
Richard M.
HI Olga. We returned from St Petersburg on Saturday evening after a great trip. Everything was great, from the flights to the hotels and the trips so thank you very much for arranging this for us. The tour guides were great, especially Helena in St Petersburg who was outstanding - we couldn't have asked for someone with such in-depth knowledge of her subjects but who also injected the trip with persona insights into the subject matter. The other coupe on the tour held the same opinions. Once again, thank you very much and we will have no hesitation in giving our fullest recommendations of you and your team. Regards, Robin 29.09.2015
Robin
Dear Olga, Thank you for your email. Sorry, I meant to drop you a line earlier to thank you for your assistance in arranging our fantastic trip to Russia. We enjoyed every minute even when we had a rainy day in St Petersburg. The tour guides are both knowledgeable and were very helpful. It was annoying that in Moscow the itinerary we had was a bit different from the one the tour guide was given, but at end it was sorted out. We were unable to change dollars into rubles as the U.S. notes had a small stamp put by the bureau of change in Colombia to certify that they were genuine. Not even the banks accepted them, luckily we managed with my credit card. The ballet at the Mariinsky theatre was superb! We highly recommend this trip to Russia. My niece wants to come back and visit Siberia as well (too cold for me). Thank you again for the very professional organization of our tour and for your kind assistance. Best regards Dora 18.08.2015
Dora
Dear Olga I would like to thank you and RNTO for a great trip. Everything went smoothly and our guide, Olga, was excellent. We saw everything we hoped we would see and much more. We were impressed with St Petersburg and will recommend a visit to our friends. Best wishes John and Celia 12.08.2015
John and Celia
Dear Olga So sorry that I didn't get in touch with you sooner. We are on holiday in Malta at the moment so email access is limited. Russia was wonderful. The guides we had were lovely and very knowledgeable. They were very helpful and all places we visited were extremely interesting. The hotels were faultless. The National was amazing. Having breakfast every morning overlooking the Kremlin could not be more spot on. Thank you so much for organising such a wonderful holiday. It has been a wish come true. You did a great job. :0) Amanda x 05.08.2015
Amanda
Dear Olgar, Just to let you know our holiday was a great success, we had a brilliant time. All arrangements went like clockwork which must be down to you. Our guides especially Anna in Petersberg were excellent with wonderful knowledge and most attentive to our needs. You even managed to organise wonderful sunny weather. for our visit. Again many thanks for everything Issy and Peter Sinden 02.06.2015
Issy and Peter Sinden
Our trip to Russia was absolutely wonderful and we enjoyed every minute of it. Our guides were both excellent and very helpful. Both cities were beautiful but I think I preferred Moscow because it was more Russian. While we were in St Petersburg we went to Peterhof one afternoon on two different trains on the Metro and then on a little bus and we didn't get lost so we were very pleased with ourselves. A young man we met on the train to St Petersburg told us about it. We loved all the wonderful cathedrals with their lovely icons and the museums and the amazing palaces and the hotels were good and the food was good and so was the weather - we couldn't believe how cold it was when we got home. Thank you for arranging such a wonderful trip for us. Kind regards Gillian
GILLIAN TOYE
Dear Olgar, Just to let you know our holiday was a great success, we had a brilliant time. All arrangements went like clockwork which must be down to you. Our guides especially Anna in Petersberg were excellent with wonderful knowledge and most attentive to our needs. You even managed to organise wonderful sunny weather. for our visit. Again many thanks for everything Issy and Peter Sinden
Peter Sinden
I would like to thank you for the excellent service you have provided in respect of the translation and notarising/apostille of documents for my forthcoming marriage in Russia. You have been extremely helpful and informative, both on the phone and via email. I would not hesitate to recommend you to other potential customers. I have used your company many times for visas and every time the service has been excellent, but now you have exceeded this and provided everything you promised in a much faster time, and also at great value. Thank you very much for all your hard work, it is very much appreciated. I don’t know if you reproduce testimonials on the company website, but I would happily put my name to a recommendation for people to use your services.
Keith Royle
Please register to leave your feedback.