Contact us

London office

202 Kensington Church Street, London, W8 4DP, UK

Working hours during the festive time 

24th December – until 4pm

25th of December - closed

31st of December - until 12pm

1st of January - closed

4th of January - onwards - open 9am to 6pm

Visa section is closed from the 2nd to the 8th of January for visa submission due to the Russian Public holidays.

Processing time if submitted on the 24/12/2020:

  • Express service (4 w. days processing)  will be ready for collection 30/12/2020 
  • Standard service (20 w. days) will be ready for collection on 02/02/2021

Other dates:

Standard service (20 w. days processing)

  • Submission on 28th December – Collection on 03/02/2021
  • Submission on  29th December - Collection on  04/02/2021
  • Submission on  30th December - Collection on  05/02/2021

Express Service (4 w. days processing)

  • Submission on  24th December – Collection on  30/12/2020
  • Submission on  28th December - Collection on  31/12/2020
  • Submission on  29th December - Collection on 11/01/2021
  • Submission on  30th December - Collection on 13/01/2021
By Phone
+44 (0) 207 985 1234
Emergency number +447722551234 (please note this number to be used for emergencies only).
By Fax
+44 (0) 207 243 8275
By Email
info@visitrussia.org.uk
We try our best to reply as soon as we can, usually within 30 minutes of receipt, although complex or unusual enquiries may take longer to deal with.
By Post
Russian National Tourist Office
202 Kensington Church Street
London W8 4DP
By Courier or in PersonPlease deliver any documents during opening hours only (see below).
Russian National Tourist Office
First Floor
202 Kensington Church Street
London W8 4DP
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Opening hours for deliveries and collections
Monday to Friday
9:00am till 6:00pm except bank holidays Biometric service collection is available for the Russian Visas only by 1pm.
Saturday and Sunday
Closed

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